Polices, Rates & Procedures

Polices, Rates & Procedures
Polices, Rates & Procedures 2018-10-05T12:54:28+00:00


We strive to provide you with the highest quality of care to help you achieve your health goals. On this site, you will find several resources (books, downloads, blogs, articles, programs), aimed at our mission to help others feel good, inside and out; along with access to work with our clinic and practitioners, both online/virtually and in our Austin, Texas clinic.

Please read all of this information carefully to ensure you fully understand it and agree with our policies before using the information on this site or applying to schedule an appointment with our clinicians.


Our basic goal is to encourage people to become knowledgeable about and responsible for their own health, and to bring it to a personal optimum level. Our services, resources and education are designed to improve your health, but are not designed to diagnose any specific disease or medical condition or replace your primary care physician. We integrate nutrition and lifestyle factors as our primary forms of treatment. Reaching the goal of optimum health requires a sincere commitment from you, possible lifestyle changes, and a positive attitude.


As a Doctor of Occupational Therapy, Functional Medicine Practitioner and Nutritional Therapist, Lauryn is trained to evaluate your lifestyle, mental wellbeing, nutritional needs and physical fitness in order to make recommendations around lifestyle, dietary changes, nutritional supplementation, health-promoting activities and fitness design.

An Occupational Therapist is licensed and board certified by both the national licensure board and the state board as well. Occupational Therapists must sit for a national board exam and maintain good standing with professional liability insurance. Nutritional Therapy Practitioner® are trained by the Nutritional Therapy Association, Inc.® which provides a certificate of completion to students who have successfully met all course requirements, including a written and practical exam. Functional Medicine Practitioners are trained in the advancements and foundations of evidence-based medicine and integrative medicine practices through the Institute for Functional Medicine and The Kresser Institute. The focus of functional medicine is not meant to be a replacement of your primary care physician and works in conjunction with both conventional and integrative medicine to help individuals address the roots of disease and imbalance rather than focusing on treating symptoms, incorporating natural lifestyle and nutritional modalities as primary treatment protocols. An Occupational Therapist, Nutritional Therapist and Functional Medicine Practitioner are not trained to provide medical diagnoses, and no comment or recommendation should be construed as being a medical diagnosis. Since every individual is unique, we cannot guarantee any specific result from our programs. Ultimately, our therapeutic programs and holistic healthcare services are a personal process. There are no guarantees that Functional Medicine, Occupational Therapy or Nutritional Therapy, or the information on this website, will work for you.



Lauryn’s 1-on-1 functional medicine, nutrition and occupational therapy services are provided through her practice, Texas Functional Medicine Center. In person and virtual appointments are available, and currently we serve clients worldwide to help them reinvent how they look, move, feel and think.


Every new 1-on-1 client begins with the Initial Intake Process, which consists of:

Step 1: Initial Consult

45-Minute Video or Phone Appointment to get to know you and your current health challenges. Includes:


A review of your medical history paperwork and relevant previous lab work (our team begins working on your case before you meet with us)
  • Complete body systems evaluation
  • Review of family history
  • Complete physical evaluation (for in office patients)
  • A review of your current diet and nutritional supplements
  • Initial lab recommendations and program recommendations
  • Initial 30-Day Kickstart Nutrition & Health Plan to get started right away
  • This appointment will also help us determine the best track for you of our programs below, as well as any lab testing that may beneficial

Step 2: Report of Findings

Up to 75 minute Appointment to review your comprehensive report of initial findings, and initial custom Blueprint, including, Nutrition, Lab Analysis & Results, Supplement, Lifestyle & Followup Support Recommendations.

Step 3: Choose Your Program or Ongoing Support

Support options include:

  • Thrive Transformation Program-12-Weeks (Bi-Weekly or Weekly Therapy & Lifestyle Redesign Appointments with Dr. Lauryn)
  • Health Coaching (20-Minute Weekly or Bi-weekly Check-ins with your own coach to help you keep your head in the game)
  • Single Followup Appointments, as needed


Listed below are the rates and expectations for appointments with Dr. Lauryn Lax

Initial Consult: $295

  • Preparation prior to your appointment reviewing your Initial Intake Paperwork
  • Up to 45-minute phone/video consultation
  • Extensive Review of Your Case & Customization of Your Blueprint
  • 30 Day Kickstart Nutrition & Health Plan
  • Lab Recommendations to do at home, prior to your Report of Findings Appointment

Report of Findings Appointment*

  • 75 Minute Appointment (typically 4-6 weeks later after Initial Consult)*
  • Receive Initial Report of Findings from Labs
  • Receive Custom Blueprint (Nutrition, Supplement, Movement, Lifestyle, & Support Recommendations)
  • Ongoing Support Appointments as needed (60-minute, and 30-minute followup appointments)
  • *Cost:
    • $495 for a single 75-90 minute followup appointment + custom Blueprint, 3-4 weeks after your Initial Consult (when labs return)
    • OR
    • $250 if you choose to join one the Health Coaching or 12-Week Transformation program, and continue to work your program with our team

Single Followup Appointments (as needed)

After your Initial Assessment & Report of Findings, book as needed for lab analysis, therapy & check in appointments (phone, video or in-person).

  • 60-Minutes: $225
  • 30-Minutes: $160

Former Program Client Rates

If you’ve ever been a client of one of Dr. Lauryn’s 30-day or 12-week programs, you qualify for a special session rate.

  • 60-Minutes: $180
  • 30-Minutes: $99

Program: Health Coaching: $195-$295/month

Ideal for the individual who needs a little extra “umps” in “getting there” and staying the course towards their own health and wellness goals! Meet with a coach on our clinic team for weekly or bi-weekly check-ins to keep running your race and keep your head in the game. Includes:

  • Biweekly or Weekly 20-Minute Check-ins with your Health Coach
  • Followup Email with Summary of Goals & Recommendations Discussed
  • Weekly Intention-Setting & Thrive Projects to challenge you to stretch and grow deeper.

Program: 12-Week Thrive Transformation: $397-$697/month*

Ideal for the individual ready for a TOTAL lifestyle and body transformation! Special Program Tracks for Gut Healing, Eating Disorder Recovery, Food Freedom, Hormone Reset, Mindset Boost & Wellness Overhaul. Your 12-week custom-designed program includes:

  • Walking with you Step-by-Step through your Custom Blueprint Plan  with Lauryn
  • 2-4* Therapy/Coaching Sessions each Month (30-60 Minutes)  (*frequency determines monthly rate: bi-weekly or weekly)
  • Holistic Support: Functional Medicine, Nutrition & Therapy, all in one
  • Updates to your Blueprint as needed
  • Step-by-Step Guided Program Tracks with Weekly Thrive Projects & Action Steps to Take
  • Optional Experience Sessions: Grocery Tour, Meal Prep Session, Fitness Training
  • Access to Thrive App & Online Portal
  • Ongoing Email Support
  • 10% Off Labs/Supplements & Special Session Rates when program ends


You are required to acknowledge and agree to the following policies before submitting your application.

Cancellation Policy:

At Texas Functional Medicine Center, we respect your time, and we trust that you respect ours.

If you wish to reschedule or cancel your appointment, please contact the office directly by calling us at 512-359-3539 or by messaging us through your patient portal. Please understand that this policy is in place as a means of respecting the time and efforts of your practitioner and their office staff, as well as other patients who could have received treatment during that time. Should the need to reschedule your appointment arise, we do our best to give at least 2 business days notice and work to accommodate you to the best of our ability in rescheduling you in a timely manner. s an illustration, if an appointment is on a Monday, canceling during business hours on the prior Thursday provides two business days’ notice.

Initial Consult or New Patient Visit Cancellation Policy:

We require a minimum of 3 business days (M-F, 8-6 pm CST) notice for new patients when canceling or rescheduling Initial Consult & Case Review appointments. If we do not receive a minimum of 3 business days (72-hours) notice, you will incur a credit card charge of 100% of the scheduled office visit cost by 5pm on that business day.  As an illustration, if an appointment is on a Monday, canceling during business hours on the prior Wednesday provides three business days’ notice.

Return Visits:

We require a minimum of 2 business days (M-F, 9-6 pm CST, excluding Saturdays and Sundays) notice for return patients when canceling or rescheduling appointments. No charge will apply in this situation. As an illustration, if an appointment is on a Monday, canceling during business hours on the prior Thursday provides two business days’ notice. You understand that if you cancel an appointment during business hours only one business day prior to the scheduled visit, or if you fail to show or cancel on the day of the appointment, you will be charged a fee equal to 50% of the cost of the scheduled appointment for the first occurrence, and the full visit fee will be charged for any subsequent missed appointment. If we do not receive the minimum required notice, you will incur a credit card charge of 100% of the scheduled office visit cost by 5pm on that business day.

Payment for Services:

Payment is due at time of service. We require a credit card be kept on file for all patients at the time of booking. If you wish us to charge a different card, please contact the office at least 24 hours before your scheduled appointment. We also accept Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA) payments. We do not guarantee reimbursement for any services rendered by our clinic. We are not Medicare providers. Our services cannot be submitted to Medicare for reimbursement. Fees are subject to change. If payment fails due to an inactive card, you may incur a $25 bounce fee along with your bill owed.

Timely Visit Schedule:

We take great care in designing a plan that is best suited for your individualized needs. As such, we will make recommendations for follow-up at the end of each visit. As an active participant in your health and in order to achieve your health goals, we expect you will make your follow up visits per your provider’s recommendations. Repeated failure to follow up in a timely manner may necessitate scheduling a repeat of case review appointments or dismissal from Thrive Wellness & Recovery.

Late Appointment Start Time:

Please be aware that your provider reviews your case, interprets labs, completes chart notes, communicates with other providers on your behalf, and researches additional areas specific to your health goals as part of your scheduled appointment time. This means your practitioner begins working on your case before your visit and continues to do so after your time with them is complete. If you are late to your visit, you will be seen for the remainder of the appointment time and charged for the scheduled visit. If you are more than 15 minutes late to your visit this will require you to reschedule and you will be required to pay for the visit. If your appointment is over the scheduled time, you will be billed in 15 minute increments based on the time required by the provider to coordinate your care.

Business Hours:

We do our best to offer a variety of times for busy schedules, including morning, afternoon, early evening and Saturday morning appointment slots. Business hours range between 9 am to 6 pm, and Monday through Fridays and, we offer select appointment times on some Saturday mornings from 9 a.m. to 1 p.m..


We do our best to accept medical insurance as much as possible. Currently, we accept Blue Cross Blue Shield, Aetna and Humana in the state of Texas, however, it is always best to verify your own benefits specifically for “occupational therapy services” with your own provider as well as any co-pay’s associated with your visits.

For those without insurance or in other states, we can provide you with a billing summary or “Superbill” to submit to your insurance provider if you choose to see about claim reimbursement for out-of-network Occupational Therapy, Health Care or Nutrition services. Our office cannot assist you with claim resolution. In addition, our practitioners are not Medicare providers.

You will be provided with a billing summary that you can submit to your insurance carrier. None of our practitioners submit their medical notes to insurance companies. If your insurance company requests notes we will release you the copies and you can share at your discretion. It is your responsibility to know your plan benefits and to obtain insurance advice from your own licensed insurance agent, broker or human resource professional. Patients are responsible for all charges and fees incurred for treatments or services rendered, if your insurance company determines that any services are non-covered or excluded. Some of the lab tests that are ordered, particularly those that are used in support of wellness consultations or are kits sent to labs using innovative approaches to diagnostics, may also not be reimbursed.

Lab Testing

We strive to give you the tools, information, education and resources you need to take your health back into your own hands. Part of your work towards wellness may include diagnostic testing and assessments to help get to the root of any health or lifestyle imbalances you may be experiencing. Under our nutrition and functional medicine services, we offer a variety of lab testing assessments for our patients that are intended to give you more informed information on your own health and wellness, including Comprehensive Stool Analysis, DUTCH Hormone/Cortisol Testing, Organic Acids Testing, Functional Blood Chemistry Testing, Genetic Testing, SIBO Breath Testing, Heavy Metals Testing, Nutrient Elements Testing and Food Intolerance Testing. All lab testing assessments will be verified with you before ordering any testing kits for you to complete at home or in your community (such as blood testing at a local lab). Once ordered, there is a no refund policy on lab test kits ordered in your name for quality control purposes.

Medication Management:

Prescription medications are not handled or prescribed by Texas Functional Medicine Center. We cannot modify your medications directly, and it is advised you consult with your primary healthcare provider for any prescriptions or medication fulfillments and management.We can not guarantee that refill requests sent any other way will be received and processed.

Email Policy:

Email is not regarded as an ideal way to conduct medicine, or discuss emergency or urgent care. Therefore, we request that you contact the clinic or use the patient portal to schedule a time to meet with your doctor to discuss your health needs. If you would like to communicate via email, our clinic requests use of the patient portal in order to maintain your privacy. You may be asked to schedule an appointment depending on the nature of your email.

Portal Messages & Questions:

Clarification of your plan and/or management of side effects associated with care are included in the cost of the consultation. Questions regarding subjects not discussed in your visit, complex in nature or that require a detailed response are billed at $50 per 15 min of the clinician’s time. Additional phone calls, not part of your plan, will also incur $50 per 15 min of the clinician’s time.

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