Policies & FAQ’s

Clinic Policies & FAQ’s

You are required to acknowledge and agree to the following policies before submitting your application.

Functional medicine is a healthcare practice aimed at helping patients optimize their health and total function.

 

Ironically, Functional Medicine is really not medicine at all. Instead of prescription drugs and disease management, functional medicine practitioners guide patients in implementing nutrition, lifestyle, environmental and mindset strategies as the primary forms of “medicine” and tools for health optimization.

 

Basically, functional medicine helps you function at your peak!

 

Functional medicine practitioners may include health coaches, nutritionists, therapists, doctors, and other allied health providers, all whom have additional training and certifications for practicing functional medicine within their unique scope of practice. These individuals are trained to help you find the root cause of your symptoms and help you become the best version of you—physically and mentally.

We provide multiple types of services to fit a variety of individual needs and goals including:

  • Functional medicine (lab testing, supplementation, nutrition & lifestyle interventions)
  • Therapy
  • Nutrition counseling
  • Health coaching
  • Group wellness programs
  • Fitness
  • Integrative medical services with our MD partners should you need medical intervention and support.

We work with a variety of conditions, including (but not limited to):

  • Eating disorders/disordered eating
  • Body image
  • Gut problems
  • Thyroid & metabolism challenges
  • Blood sugar & weight management
  • Hormone imbalances & infertility
  • Fitness performance
  • Autoimmune disease
  • Skin health & hair loss
  • Mold recovery, MCAS, Lyme
  • Anxiety & depression
  • Adrenal fatigue and burnout
  • Kids health & picky eaters

While our clinic provides his patients with comprehensive preventative and on-going care needs, we are unable to provide all the services of a traditional family medicine clinic and encourage patients to maintain a relationship with a Primary Care Physician.

Additionally, current prescription medications are not handled or prescribed by our clinic unless you are working with our medical doctor on our team. We cannot modify your medications directly, and it is advised you consult with your primary healthcare provider for any prescriptions or medication fulfillments and management. We can not guarantee that refill requests sent any other way will be received and processed.

As a Doctor of Occupational Therapy, Functional Medicine Practitioner and Nutritional Therapist, Lauryn is trained to evaluate your lifestyle, mental wellbeing, nutritional needs, and physical fitness in order to make recommendations around lifestyle, dietary changes, nutritional supplementation, health-promoting activities, and fitness design. Lauryn is not a medical doctor, licensed by the American Medical Association, nor does she claim to be. The term “Dr.” designates her PhD in Occupational Therapy, earned by Belmont University, and she is addressed as “Dr.” in academic, published, and online educational contexts. Lauryn remains within her scope of practice as an occupational therapist and nutritionist, using a functional medicine paradigm to integrate lifestyle, nutrition, mindset, scientifically backed and education-based solutions as her primary therapies with clients.

An Occupational Therapist is licensed and board-certified by both the national licensure board and the state board as well. Occupational Therapists must sit for a national board exam and maintain good standing with professional liability insurance. Nutritional Therapy Practitioner® are trained by the Nutritional Therapy Association, Inc.® which provides a certificate of completion to students who have successfully met all course requirements, including a written and practical exam. Functional Medicine Practitioners are trained in the advancements and foundations of evidence-based medicine and integrative medicine practices through the Institute for Functional Medicine and The Kresser Institute.

The focus of functional medicine is not meant to be a replacement of your primary care physician and works in conjunction with both conventional and integrative medicine to help individuals address the roots of disease and imbalance rather than focusing on treating symptoms, incorporating natural lifestyle and nutritional modalities as primary treatment protocols. An Occupational Therapist, Nutritional Therapist and Functional Medicine Practitioner is not trained to provide medical diagnoses or prescribe pharmaceutical medications, and no comment or recommendation should be construed as being a medical diagnosis. Since every individual is unique, we cannot guarantee any specific result from our programs. Ultimately, our therapeutic programs and holistic healthcare services are a personal process. There are no guarantees that Functional Medicine, Occupational Therapy or Nutritional Therapy, or the information on this website, will work for you.

If you do see our staff Medical Doctor, the scope of practice is as follows: Physicians and surgeons are authorities in the practice of medicine. They assess patients, diagnose diseases and illnesses, and treat a variety of conditions. They may order and perform tests and use those tests to diagnose and treat their patients.

Every new patient begins with the 2-part initial intake process which includes the following:

  • In-depth Case Review
  • Appointment #1: Initial Consult
  • Appointment #2: Report of Findings + Custom Body Blueprint

The purpose of the intake process is to customize the best treatment plan (Blueprint) for you, as well as determine the best program path and ongoing support options to help you in your goals.

After your initial intake, if you’re a good fit to continue with care from our practice, we will determine the best program path for you!

Program paths include:

  • Heal Your Root: 3-6 Month Program
  • 6 Week Kickstart
  • DIY Lab Testing & Follow-ups

We also offer several group coaching, nutrition, and fitness programs if you’d prefer group support.

Every patient is different. Many of our therapy and coaching based clients will meet with their clinician weekly or bi-weekly during the first 1-6 months of their treatment, whereas others in the 28 Day Kickstart + DIY track will touch base on a monthly basis after their first 28 days of support.

We will determine the best frequency for you.

We strive to give you the tools, information, education and resources you need to take your health back into your own hands. Part of your work towards wellness may include diagnostic testing and assessments to help get to the root of any health or lifestyle imbalances you may be experiencing.

Under our nutrition and functional medicine services and scope of practice, we offer a variety of lab testing assessments for our patients that are intended to give you more informed information on your own health and wellness, including:

Comprehensive Stool Analysis

DUTCH Hormone/Cortisol Testing

Organic Acids Testing

Functional Blood Chemistry Testing

Genetic Testing

SIBO Breath Testing

Heavy Metals Testing

Nutrient Elements Testing

Food Intolerance Testing

Mold Testing

All lab testing assessments will be verified with you before ordering any testing kits for you to complete at home or in your community (such as blood testing at a local lab). Once ordered, there is a 3 month refund policy on lab test kits ordered in your name for quality control purposes. Most clients plan to invest $500-$2000 to get started with a baseline, depending on your circumstances, and lab testing is included in many of our programs at a 50% off discounted rate.

The cost of the 2-part initial intake process is $997, inclusive to your Initial Consult and Followup Report of Findings to receive your treatment plan (Blueprint) and ongoing support recommendations. The cost of your Initial Intake is actually included in whichever program path you and your clinician choose is best for you following your intake.

Most patients plan to budget between $2000 to $15,000 over the course of 2 to 24 months, depending on their unique health goals, lab testing needs, and how deep or how wide you want to go in optimizing your health.

After your program has ended, follow-up appointments are billed on an hourly or half-hourly basis for non-program clients. Dr. Lauryn also offers single consults on a case-by-case basis for those who do not wish to participate in a program. Dr. Lauryn’s rates are as follows:

-$450/45-60 minute visit

-$350/20-30 minute visit

Lab testing is included in your personal support program and we offer our program clients a 50%  off (wholesale rate) to save you $1,000’s of dollars. We hope you are also relieved to hear that Dr. Lauryn is able to obtain excellent results with minimal lab testing, and most cases only require roughly between $500-$2000 of testing. In some cases, No testing is required at all. Dr. Lauryn also suggests or requests minimal follow-up testing.

No, we currently do not take insurance.

Given the tremendous administrative work required to participate with commercial health insurance payers and lack of preventative and health optimization service coverage for holistic care, we do not bill insurance companies directly for appointments or functional medicine services. However, we can provide patients with standardized CMS 1500 forms (“super bills”) that you can submit directly to your commercial insurer to seek reimbursements for our clinical services. Some lab services may be reimbursable by your insurance provider as well.

Our patients are able to use their flexible spending and health savings account funds for our services including lab testing. Our practitioners can provide letters and any documentation required by your HSA/FSA in order to utilize those funds for our medical services including medically recommended supplements.

We do our best to offer a variety of times for busy schedules, including morning, afternoon, early evening and some Saturday morning appointment slots. Business hours range between 8:30 am to 6 pm CST, and Monday through Thursday. and, we offer select appointment times on some Friday and Saturdays.

Please be aware that your provider reviews your case, interprets labs, completes chart notes, communicates with other providers on your behalf, and researches additional areas specific to your health goals as part of your scheduled appointment time. This means your practitioner begins working on your case before your visit and continues to do so after your time with them is complete. If you are late to your visit, you will be seen for the remainder of the appointment time and charged for the scheduled visit. If you are more than 15 minutes late to your visit this will require you to reschedule and you will be required to pay for the visit. If your appointment is over the scheduled time, you will be billed in 15 minute increments based on the time required by the provider to coordinate your care.

We take great care in designing a plan that is best suited for your individualized needs. As such, we will make recommendations for follow-up at the end of each visit. As an active participant in your health and in order to achieve your health goals, we expect you will make your follow up visits per your provider’s recommendations. Repeated failure to follow up in a timely manner may necessitate scheduling a repeat of case review appointments or dismissal from Thrive Wellness & Recovery

We require a minimum of 2 business days (M-F, 8-6 pm CST, excluding Saturdays and Sundays) notice for return patients when canceling or rescheduling appointments. As an illustration, if an appointment is on a Monday, canceling during business hours on the prior Thursday provides 2 business days’ notice. You understand that if you cancel an appointment during business hours only one business day prior to the scheduled visit, or if you fail to show or cancel on the day of the appointment, you will be charged a fee equal to 50% of the cost of the scheduled appointment for the first occurrence, and the full visit fee will be charged for any subsequent missed appointment. If we do not receive the minimum required notice, you will incur a credit card charge of 100% of the scheduled office visit cost by 5pm on that business day.

At Thrive Wellness & Recovery, we respect your time, and we trust that you respect ours.

If you wish to reschedule or cancel your appointment, please contact the office directly by calling us at 512-359-3539 or by messaging us through your Patient Portal. Please understand that this policy is in place as a means of respecting the time and efforts of your practitioner and their office staff, as well as other patients who could have received treatment during that time. Should the need to reschedule your appointment arise, we do our best to give at least 2 business days notice and work to accommodate you to the best of our ability in rescheduling you in a timely manner. s an illustration, if an appointment is on a Monday, canceling during business hours on the prior Thursday provides two business days’ notice.

We require a minimum of 3 days notice for new patients when canceling or rescheduling Initial Consult & Case Review appointments. If we do not receive a minimum of 3 days notice, you will incur a credit card charge of 50% of the appointment fee for the first late cancellation and 100% of the appointment fee for subsequent late cancellations. As an illustration, if an appointment is on a Monday at 10 am, canceling the prior Thursday at 10 am or before provides 3 business days’ notice.

Clarification of your plan and/or management of side effects associated with care are included in the cost of the consultation. Questions regarding subjects not discussed in your visit, complex in nature or that require a detailed response are billed at $50 per 15 min of the clinician’s time. Additional phone calls, not part of your plan, will also incur $50 per 15 min of the clinician’s time.

Email is not regarded as an ideal way to conduct medicine, or discuss emergency or urgent care. Therefore, we request that you contact the clinic or use the patient portal to schedule a time to meet with your doctor to discuss your health needs. If you would like to communicate via email, our clinic requests use of the patient portal in order to maintain your privacy. You may be asked to schedule an appointment depending on the nature of your email.

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