FREQUENTLY ASKED QUESTIONS
Q. How do I schedule an appointment and what’s your initial intake process?
A. Visit this page to Book your Initial Intake Session or schedule a 10-minute Complimentary Phone Consult.
The Initial Intake Process is the first step for every new client and includes a 2-STEP process:
Step 1: Initial 60-minute in-person (Austin) or phone/Skype Consult to meet you, hear your story, and get a better understanding of your primary concerns, health history, current nutrition/lifestyle and goals, as well as determine which labs to order (if any) for your health. Prior to the first session, you will complete an Initial Lifestyle Assessment questionnaire and Nutrition Assessment, and we will review these together. Investment: $295.
Step 2: Followup Appointment #1: A follow-up 60-75 minute Thrive Life Blueprint Reveal Session to receive your Initial Thrive Life Blueprint (your custom nutrition, treatment plan, and lifestyle change), as well as discuss initial findings and establish a treatment plan/frequency of follow-up sessions.Investment: Included in ANY Thrive Program you join, or $199 as a single appointment .
Not sure if Thrive is for you? E-mail me at [email protected]
Q. What are the requirements for starting at Thrive?
A. Only two things:
- First, and most importantly, you must be willing and ready to make a change or work towards your goals.
- You will participate in an INITIAL INTAKE Session to establish your personalized Thrive Life plan and frequency of sessions
Q. What will I get out of Thrive?
A. In short: Freedom. Break free from your health ruts, and gain guidance and support in becoming the best version of you (inside and out).
At Thrive, you will work with a professional who views each person as a “client”, not a “patient”, and specializes in holistic health care. I have seen countless clients, go from “wishing things were different” to “experiencing the difference.” You will have the opportunity to take advantage of one or all of the services at Thrive, including: Nutritional Therapy and Coaching, Fitness Training, and Occupational Therapy and Counseling
Some benefits may include:
- Increasing confidence
- Decreasing anxiety and stress
- Increasing peace of mind
- Eating Disorder freedom
- Breaking up with the scale, calorie counting, or the mirror
- Reducing PMS and whacky hormones
- Getting your period back
- Curbing sugar cravings
- Improved digestion
- Disease management & remission (autoimmune, diabetes, high blood pressure, etc.)
- Making sustainable nutrition and lifestyle changes
- Improved immunity & decreased allergies
- Mental clarity
- And more excitement to live your life!
Q. How much does a typical session cost?
After your Initial Intake Assessment, you’ll have the opportunity to continue working towards your goals with followup sessions. Session fees vary, depending on your level of care and services provided in your personalized program. Single sessions typically range from $99-$200. If a package or program is purchased, these rates are pro-rated, and sliding scale is available for a select number of spots. Thrive’s Online Programs range from $29-$295/month. For more information on pricing, contact me.
Listed below are the rates for appointments with Dr. Lauryn Lax
Initial Assessment: $295
• Preparation prior to your appointment reviewing your Initial Intake Paperwork
Up to 60-minute phone/video consultation
• Extensive Review of Your Case & Customization of Your Blueprint
• 7 Day Kickstart Health Plan
Follow-up Appointment #1: $199
Receive Initial Report of Findings
Receive Custom Blueprint (Nutrition, Supplement, Movement, Lifestyle, & Support Recommendations)
Ongoing Support Appointments
Rates vary depending on if you join a program (pro-rated) or book hourly appointments. Here is an overview of followup appointments:
Former Program Clients
(If you’ve ever been a client of one of Dr. Lauryn’s programs, you qualify for a special session rate)
12-Week Thrive Transformation
Includes 2-4 Sessions/Month + Ongoing Email Support & Step-by-Step Program Track:
Thrive Life Project
Online Program: $195/month 1, then $29/month after 30 days
Remote Coaching: $295/mo
Q. How do you deal with the billing and payments of appointments?
A. Payment is due at time of service. We require a credit card be kept on file for all patients at the time of booking. If you wish us to charge a different card, please contact the office at least 24 hours before your scheduled appointment. We also accept Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA) payments. We do not guarantee reimbursement for any services rendered by our clinic.We are not Medicare providers. Our services cannot be submitted to Medicare for reimbursement. Fees are subject to change.
Q. Do you take insurance?
A. Currently, I do not take Insurance. However, I am able to give you a Superbill to your insurance provider for reimbursement if requested. Many insurance companies do cover out-of-network appointments for Occupational Therapy, Nutrition, and Disease Prevention services (like functional medicine). Thrive’s fees are comparable to other service providers in the therapy, nutrition, medical and healthcare industries.
Q. What is your cancellation policy?
A. Cancellation Policy:
At Thrive, we respect your time, and we trust that you respect ours. If you wish to reschedule or cancel your appointment, please contact the office directly by calling us at (512) 230-7947 or by messaging us through your patient portal. Please understand that this policy is in place as a means of respecting the time and efforts of your doctor and their office staff, as well as other patients who could have received treatment during that time. Should the need to reschedule your appointment arise, we do our best to give at least 2 business days notice and work to accommodate you to the best of our ability in rescheduling you in a timely manner.
Initial Consult or New Patient Visit:
We require a minimum of 5 business days notice for new patients when canceling or rescheduling appointments. If we do not receive a minimum of 5 business days notice, you will incur a credit card charge of 100% of the scheduled office visit cost by 5pm on that business day.
We require a minimum of 2 business days (excluding Saturdays and Sundays) notice for return patients when canceling or rescheduling appointments. If we do not receive the minimum required notice, you will incur a credit card charge of 100% of the scheduled office visit cost by 5pm on that business day.
Q. What is your late policy for appointments?
A. Please be aware that your provider reviews your case, interprets labs, completes chart notes, communicates with other providers on your behalf, and researches additional areas specific to your health goals as part of your scheduled appointment time. This means your practitioner begins working on your case before your visit and continues to do so after your time with them is complete. If you are late to your visit, you will be seen for the remainder of the appointment time and charged for the scheduled visit. If you are more than 15 minutes late to your visit this will require you to reschedule and you will be required to pay for the visit.
Q. Do you work with other treatment providers?
A. The short answer is: Yes! In fact, I encourage it. If you are already working with other professional(s), I value a team-approach, and am happy to work in conjunction with you and your healthcare team’s goals for you.
Q. Can you prescribe and manage my medications?
A. Prescription medications are not handled or prescribed by Thrive Wellness & Recovery. We cannot modify your medications directly, and it is advised you consult with your primary healthcare provider for any prescriptions or medication fulfillments and management. We can not guarantee that refill requests sent any other way will be received and processed.
Q. Where are you located?
Everywhere! 🙂 I offer both Distance & In-person appointments, so sessions can take place in your pajamas if you prefer. For in-person appointments, my office is located at Soma Vida in Austin, Texas (2324 Cesar Chavez Street, Austin, TX 78702). Initial In-Person Intake Sessions take place there.
Q. How do Thrive Remote Coaching work?
A. I offer Distance Coaching for those living outside Austin via Phone, Skype and Zoom Video Conferencing. Together, we will determine the appropriate frequency for guidance and support for your coaching. Sessions look like any typical session, in that you will schedule a 30-60 minute block of time to meet over the phone or video.
Q: What is Occupational Therapy?
Occupational Therapy helps individuals with the job of living life to the fullest!
Occupational therapy is like “life coaching on steroids”—an invested process, combining “talk therapy” with “do therapy” : Not just sitting on a couch talking about your struggles, but using Self-care training, Hands-on experiences and Everyday activities to help you gain new skills and habits, push past struggles and create meaningful (lasting) transformation.
For instance, an individual newly diagnosed with Diabetes may work with an Occupational Therapist to develop the new life skills (Like cleaning out their pantry, starting a healthy exercise routine, or navigating the grocery store).
An individual in recovery from an eating disorder may work with an Occupational Therapist on finding new healthy new hobbies and routines, body-image challenges, meal-prep, transitioning back to home after treatment, or discovering personal strengths.
In short: OT sessions incorporate real-world experiences to bring therapy to LIFE.
Q. What does an occupational therapy session look like?
Occupational Therapy will help you put change into action in a supportive and therapeutic way.
With my training and experience in both physical and cognitive rehabilitation, many sessions take a “hands-on” interactive approach to therapy.
Some sessions, we may just talk life, and the things on your heart and in your head. Other sessions, we may get out of the office and put your goals and hopes for your healthy life into PRACTICE!
Body Image struggles? A session may incorporate a body-tracing project, scale-smashing or shopping support trip to the mall.
Want to “eat healthier” but don’t know how? Let’s go grocery shopping and clean out your pantry together! Or have a simple meal prep session.
Unhappy in your job, but not sure where to begin? Let’s explore other career options together. Discover your strengths through my strengths assessment; create tangible action steps (with accountability) for taking a new leap; and get unstuck!
Q. What is Nutritional Therapy?
Nutritional Therapy is not just talking about “healthy eating,” but instead guiding and educating clients on how to use food to thrive–body, mind and soul.
Nutritional Therapy addresses the foundations of good health: Digestion, blood sugar balance, fatty acid balance, mineral balance, hydration & nourishing diet.
More than just handing you a meal plan or food guide pyramid picture, Nutritional Therapy is an individualized process, focused on helping clients bio-individualize their nutrient needs. Nutritional Theapy addresses the ROOTS of any disease, ailment or less-than-optimal wellness through the viewpoint: Food is medicine.
Q. What is Functional Medicine?
Simply put: Functional Medicine is a healthcare model based in addressing the ROOTS of disease for healing—not band-aiding symptoms.
In traditional medicine, there’s a doctor for every part of your body: ear doctors for the ears, endocrinologists for your hormones, neurologists for the brain, GI docs for your stomach, etc.
In functional medicine, the body is one whole; You the WHOLE person, not you, the: Headache. The anxiety. The eating disorder. The hormonal imbalance. Sleep disorder.
Imagine that you had a pebble in your shoe and it made your foot hurt—like alot. While, you surely could take ibuprofen or another painkiller to reduce the pain in your foot, wouldn’t it be a better idea to just take off your shoe and get rid of that rock?
Enter: Functional Medicine.
I help people get to the roots of digestive disorders, food struggles, hormone imbalances, stress and more.